What do I do if my description of the fee item exceeds 255 characters? 

If you wish to add a more detailed description of the fee, this can be done by linking the description to either a website page or a PDF document.

The description will then become a hyperlink and once the client clicks on this the additional information will be displayed.

Step 1: Click Fees and select 
(a) Define New Fees, i.e. if you are creating a new fee 
(b) Maintain Fees, i.e. if you are editing an existing fee.

Step 2: Scroll down to the Description Section and beside Detailed Description, click Choose File.

Step 3: Browse and select a file. 
Step 4: Click Update or Add New Fee Definition at the top/bottom of your screen once satisfied.